01Acceptance of Terms
By accessing or using the website located at https://backyardbirdieschico.com/ (the “Site”), booking services, renting equipment, or communicating with Backyard Birdies Chico (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Use, our Privacy Policy, and any additional terms provided at the time of booking.
If you do not agree to these Terms, please do not use our Site or services.
02Services Provided
Backyard Birdies Chico provides portable mini golf rentals and related event entertainment services, including equipment such as mini golf boards, obstacles, putters, balls, flags, and accessories.
All services are subject to availability and confirmation.
03Booking, Deposits & Payment
3.1Deposit requirement
A non-refundable deposit of 10% of the total rental fee is required to reserve your event date.
The short version: 10% down locks your date. The remaining balance is invoiced separately — pay it at your own pace, any time before your event.
3.2Balance due
The remaining balance must be paid in full on or before the event date. Failure to pay may result in cancellation of your booking.
3.3Accepted payment methods
We accept the following:
- Credit card
- Zelle
- Check
- Cash
3.4Pricing
Prices are subject to change until a booking is confirmed.
04Cancellation Policy
What you owe depends on how far ahead of the event you cancel:
| When you cancel | What's due |
|---|---|
| 14+ days before the event | Deposit only — forfeited; no additional charges |
| 7–13 days before the event | 50% of the total rental fee |
| Less than 7 days before | 100% of the total rental fee |
| We cancel on you | Full refund (deposit included) or rescheduling |
4.114+ days before event
Deposit is forfeited; no additional charges apply.
4.27–13 days before event
50% of the total rental fee is due.
4.3Less than 7 days before event
100% of the total rental fee is due.
4.4Company cancellation
If we must cancel due to unforeseen circumstances, a full refund (including deposit) will be issued or rescheduling will be offered.
05Rental Period & Equipment Use
5.1Rental period
The rental period begins at delivery/setup and ends at pickup unless otherwise agreed.
5.2Proper use
Equipment must be used only for its intended purpose (mini golf play) and handled with reasonable care.
5.3Prohibited use
You agree not to:
- Use equipment with objects other than provided golf balls
- Move, modify, or disassemble equipment without permission
- Use equipment in a way that may cause damage or injury
06Equipment Responsibility & Damage
6.1Responsibility
You are fully responsible for all equipment from delivery through pickup.
6.2Damage or loss
You agree to pay for repair or replacement costs resulting from damage, loss, theft, or misuse exceeding normal wear and tear.
6.3Damage assessment
We will provide an itemized estimate of any damage charges within 5 business days of pickup.
07Supervision & Safety
You are responsible for ensuring that all participants, including children, use equipment safely. Equipment must not be climbed on, jumped on, or misused.
08Weather & Environment
You are responsible for protecting equipment from severe weather or unsafe conditions during the rental period.
We reserve the right to delay, reschedule, or cancel delivery if conditions pose a safety risk. In such cases, you may choose rescheduling or a full refund.
09Delivery, Setup & Access
We will deliver and set up equipment at the agreed location. You are responsible for ensuring the site is accessible and ready at the scheduled time.
We are not responsible for delays caused by venue conditions.
10Travel Fees
Events located outside of Chico, California may be subject to a travel fee. Travel fees are calculated at a rate of $2.00 per mile based on the distance between Chico, CA and the event location.
A Backyard Birdies Chico representative will review your event details and notify you of any applicable travel fees prior to finalizing your booking.
11Overtime
If equipment is retained beyond the agreed rental period, additional charges may apply, typically equivalent to a half-day rental rate.
12Assumption of Risk & Liability Waiver
Participation in mini golf and related activities involves inherent risks.
By using our services, you:
- Assume full responsibility for supervising all participants
- Accept all risks associated with use of the equipment
To the fullest extent permitted by law, you agree to release and hold harmless Backyard Birdies Chico and its owners, employees, and representatives from any claims, injuries, damages, or losses arising from use of the equipment, except in cases of gross negligence or willful misconduct.
13Indemnification
You agree to indemnify, defend, and hold harmless Backyard Birdies Chico from any claims, damages, losses, liabilities, and expenses arising out of:
- Your use of the services
- Your event
- Any breach of these Terms
14SMS Messaging Terms & A2P Compliance
14.1Program description
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Backyard Birdies Chico related to:
- Booking confirmations
- Event reminders
- Customer support
- Promotional and marketing messages (if separately consented)
14.2Opt-in method
SMS consent is collected via a dedicated checkbox on our website forms. By selecting this checkbox and submitting your phone number, you expressly consent to receive messages.
14.3Message frequency
Message frequency may vary based on your interaction with our services.
14.4Message & data rates
Message and data rates may apply depending on your mobile carrier.
14.5Opt-out instructions
You can opt out at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent unless you opt in again.
14.6Help instructions
Reply HELP for assistance or contact us at [email protected] or (530) 518-9673.
14.7Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
14.8Age requirement
You must be at least 18 years old to opt into SMS communications.
15Intellectual Property
All content on this Site—including logos, branding, images, text, and design—is the property of Backyard Birdies Chico and may not be copied, reproduced, or used without permission.
16Disclaimers
All services and equipment are provided “as is” without warranties of any kind, express or implied.
We do not guarantee uninterrupted service, specific outcomes, or event results.
17Limitation of Liability
To the fullest extent permitted by law, Backyard Birdies Chico shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of equipment
- Participation in activities
- Website use
- Event-related incidents
18Third-Party Services
We may use third-party providers for payments, scheduling, or website functionality. We are not responsible for their services or practices.
19Termination
We reserve the right to suspend or terminate access to our Site or services if you violate these Terms.
20Changes to These Terms
We may update these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of the updated Terms.
21Governing Law
These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved in Butte County, California.
22Contact Information
Questions about these Terms? We're a small local business — you'll reach an actual human.