Backyard Birdies Chico values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website, book services, or communicate with us. By using our website or services, you consent to the practices described in this Privacy Policy.
01Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Event details (date, location, type of event)
- Payment-related information (processed securely by third-party providers)
We may also collect non-personal information such as browser type, device information, and website usage data.
02How We Use Your Information
Your information may be used to:
- Process bookings and payments
- Communicate regarding events, scheduling, and customer support
- Send confirmations, reminders, and service-related notifications
- Improve our services, website, and customer experience
- Comply with legal or regulatory requirements
We do not sell or rent your personal information. Full stop.
03Communications & Messaging Consent (A2P Compliance)
By providing your phone number or email address, you consent to receive communications related to:
- Booking confirmations
- Event reminders
- Customer service inquiries
Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
04Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality and improve user experience. Cookies help us understand how visitors interact with our website.
You may disable cookies through your browser settings, though some features of the site may not function properly.
05Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Website hosting
- Scheduling and booking management
- Analytics and performance tracking
These providers are only given access to the information necessary to perform their services and are required to protect your data.
06Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to safeguard your data using industry-standard practices.
07Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
08Children's Privacy
Backyard Birdies Chico does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us so we can remove it.
09Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
- Requesting access to your information
- Requesting correction or deletion of your information
- Opting out of certain communications
To exercise these rights, please contact us using the information below.
10Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.
11Governing Law
This Privacy Policy is governed by the laws of the State of California, without regard to conflict of law principles.
12Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
The Birdie promise